Frequently Asked Questions

Frequently Asked Questions

What are Genie Pants made from, and where are they made?

Genie Pants are all handcrafted in India, and are made from a wood pulp rayon to ensure a lightweight and breathable fit.

What do I do if I've received or ordered the wrong size?

Please contact us within 7-14 days of receiving your items, and our customer service department will provide you with further instructions to ensure you are satisfied with your Genie Pants.

Is it safe to machine wash my Genie Pants?

Yes absolutely! Genie Pants were created to be washing machine safe and endure many years of use! We do recommend that you allow them to air dry to prevent shrinking, however.

How long will it take to receive my order?

Your purchase will be shipped to you after a 2-3 day order processing time, depending on how far you live from our distribution center, we ask that you allow at least 10 business days to receive your order.

What forms of payment do you accept?

We currently accept PayPal, and Credit/debit card payments.

Where will my order be shipped from?

As of right now, all of our products are shipped from our climate-controlled warehouse, located in Fort Myers Florida.

How many styles of Genie Pants do you provide?

We currently offer 4 different styles of our Harem, Dhoti, Arabian, and Elephant Genie Pants. We are planning to carry more styles and Genie Pants soon, and more products in the near future. Keep your eyes peeled!

How do I keep up with the newest Genie Pants products? Do you do any promotions or events?

If you want to stay up to-date with us, and get the scoop on our coupons or new products be sure to follow us at our Instagram, Twitter, Facebook, or sign up for our monthly newsletter!